John Hall and focus4IT have been WilliamsonBarwick’s IT support and host of our website since we opened in 2010. At all times they have been proactive with advice, spot on with computer selection and maintenance with a very reasonable pricing structure.
When we have had issues with the system the team has been incredibly responsive and their expertise has resulted in quick and effective repairs.
I have no hesitation in recommending focus4IT to any law firm or SME.
Retired Managing Director - WilliamsonBarwick, Solicitors
Maximising productivity and minimising downtime is critical as a consultant juggling multiple projects and clients simultaneously.
After spending weeks dealing with numerous people from the overseas based NetRegistry support centre and repeatedly receiving incorrect advice,
a colleague recommended that I contact Focus4IT.
John Hall and his team quickly diagnosed the issue and fixed my IT systems within 24 hours. It’s not just Focus4IT’s expertise that sets them apart from others.
The team’s professionalism was outstanding as was their responsiveness to my business needs and calming reassurance.
I really appreciated how John and Garry took the time to explain the proposed solution and patiently answered all my questions
using non-technical terminology. Next time I am faced with an IT issue, Focus4IT will be my first port of call.
Dr Edwina Ling
Director - Elemente Consulting Pty Ltd
My company has been using focus4IT for over 10 years now and I have referred them
to my colleagues and clients. I can say without hesitation than John Hall and his
team provide highly professional and timely advice and service and have on several
occasions been the difference between success and possible failure for my company.
I will continue to refer them to my clients, colleagues and friends in the assurance
that professionalism of the highest standard will be the result.
Don McKenzie FAICD
Managing Director, Pivot Person Marketing Pty Limited
As a small business, we outsource our IT support. The Focus4IT team provide us with
excellent on-going service, maintaining our networks and providing regular health
checks for our PCs and desktops. They are friendly, professional, experienced and
above all patient!
There have been times when we have required emergency service and the Focus4it team
have recognized the urgency of our business needs by providing phone support and
on site service at short notice.
We have also used the Focus4it team as consultants to advise us on requirements
to meet our growing business needs. We have total confidence in the advice given
and have developed a good working partnership which allows us to tap into the comprehensive
knowledge of John and his team for our existing and future business requirements.
Focus4it are the experts we turn to with all our questions.
Focus4it provide a totally professional service which we would enthusiastically
recommend to individual and corporate customers.
Director, Healthcare Placement Solutions
I first came into contact with Focus4it (then Advanced Operations) when I had IT
problems that significantly impacted the running of my business. Focus4it are now
an essential part of my business.
Being a small business owner, it is important to me that I have suppliers I can
trust, build a solid relationship with and rely on to help me keep things running
smoothly - particularly when there are problems.
The Focus4it team provide just that. Personal service, responsiveness, a genuine
interest in supporting the business (through technology), understanding the impact
of technology on the success of my business, and providing me with sound and cost-effective
advice. This kind of genuine commitment to customers and small business owners is
difficult to find these days, and I'm pleased to say, I've found it.
Organisational, Team and Individual Development
Expansion Consulting Pty Ltd
As the owner of a acupuncture and health centre it gives me great pleasure to recommend
focus4it, being John and his staff, to anyone if they are in need of any computer
or website service.
I have no knowledge of putting a website up, so I had to rely on John and trust
him. He was true to his word and never let me down. John and his staff are good
people who do an excellent job.
Thank you all so much.
Concord Holistic Centre