IT Managed Services

focus4IT offers Managed services to cover the IT support needs of small to medium sized companies.

Hosting

IT Support and Managed Services

focus4IT offers Managed services to cover the needs of small to medium sized companies. Our engineers have experience in all aspects of computing and can help with hardware, networking, operating systems or third party software applications such as accounting packages, medical or dental software and more.

Our qualified specialists are available to support your corporate business servers whether physically located at your premises or virtualised in the Cloud. We support you at your location and from our service centre via remote access.

We use the latest in IT monitoring so we can identify problems before they impact your business and employees. Our support plans are not hardware or equipment focussed like other IT support companies as we see our job as supporting you and your business.

  • Server Configuration Management
  • 24x7 Performance Monitoring
  • Disaster Recovery
  • Pre-Deployment Testing of New or Updated Software
  • Antivirus Monitoring and Updates on Servers and Workstations
  • Ensuring backups are successful
  • Mobile Device Management
  • Web and Email Hosting
  • Legacy and 3rd party applications

Our Managed Services customers also benefit from proactive help and advice with their IT Business strategy, requirements and security.

Office 365

Microsoft has enhanced it's Office 365 subscription products with numerous integrated services and apps. Whilst there is a lot of flexibility it can also be time consuming to manage and customise to suit Business requirements, this is where focus4IT can help.

  • Portal Administration
  • User Management
  • Mailbox backup and recovery
  • Microsoft Flow
  • Security annd Compliance
  • Azure Active Directory
  • Dynamics 365

Managed Web Hosting

Standard web hosting companies just provide the access for you to upload your website, then you don't hear from them again until the annual Hosting fee is due.
Also if there's a problem with your website being available, your Customers are usually the first to know.

focus4IT Managed Hosting is an active service that monitors problems with your Hosting and advises our technicians whenever there is a problem. This helps to resolve Hosting problems quickly before they impact your Customers or your Business.

focus4IT Managed Web Hosting pricing starts from as little as $290.00 per year.

A few of our typical services

  • Managed Services and Support

    • People first support plans
    • Local Helpdesk - Support hours to meet your Business requirements
    • Server and Data backup monitoring and control
    • Line of business application Support
    • Hosting Services and Management
    • Infrastructure Planning and Procurement
    • System and device monitoring 24/7
    • Asset Tracking
  • Office 365 - Email, data, collaboration and sharing

    • Migration of users from current system to Office 365
    • Office 365 Administration and Management
    • Customisation to suit Business requirements
  • Off-site Backups

    • Server and data backups - focus4IT Data Centre
    • Data encryption
    • Fixed monthly costs
  • Virtualisation

    • Platform and Software as a service migration and development
    • Easy access to Line of Business Applications
    • Back Office and Database virtualisation
    • Platform and Software independance
    • On-site or in the Cloud
  • Home/Office

    Service Centre and On-site
    • Windows and Mac repairs
    • Data recovery
    • Virus removal
    • Windows and Apple OS configuration
    • Website design and development

focus4IT

All Rights Reserved 2018